Salon Policies

Now for the sexy talk!

(not really, but we just want you to be informed)

 

In order to provide each guest with the best possible experience, we have a few policies in place.

Appointment Intake Form

~Please fill out the intake form that is text/emailed to you 3 days before your appointment. This enables us to collect your contact information, preferred pronoun, emergency contact and pertinent medical information. Signing this form means you acknowledge and agree to our policies.

Cancellation and Rescheduling

~Please arrive on time for your appointment, we want you to have the best experience possible and we want enough time to perform your service. We also don't want to run late for our next guest's appointment. If you are more than 10 minutes late for your appointment, we may need to adapt your services booked to fit into the remaining time without price adjustment or reschedule for another day. Cancellation fees will apply. 

~When booking an appointment, please be advised that we have a 48 hour cancellation policy, if you do not cancel outside of the 48 hour period, a $25 per service booked fee will be charged. You may not be able to book again until this charge is paid. 

Adjustments

We strive to offer our guests the highest level of satisfaction. If for any reason, you are having challenges with the service we provided, please let us know within 7 days, We will correct the issue at no charge, we want you to love your style!

Product Exchanges

If you are not satisfied with the product you purchased from us, please let us know and return it within 7 days, we will gladly exchange it for something else we think you will like instead.